Facility Management Training 2020
PROPOSAL FOR COMPREHENSIVE FACILITY MANAGEMENT TRAINING
Max-Migold is a Physical Facilities Management, Advisory, Training, and Technology Solutions Firm serving a niche clientele of Multi-national and Nigerian organizations who yearn for best value creation, cost optimization, sustainability, and human capital development.
We are the leading facility management trainers in Nigeria and offer both the Comprehensive Facility Management Mastercraft Diploma Program and short courses in Facility Management.
Our Training is designed for top FM Management Teams, Real Estates Leaders, Property Managers, Procurement and Finance Managers, HR and Workplace Leaders, Operations & Maintenance Teams.
We award Diplomas and Certificates endorsed by The Federal Government’s Center for Management Development (CMD), and The Nigerian Institute of Training and Development (NITAD).
Our training equips participants with the up-to-date skills needed to effortlessly carry-out FM activities which include but not limited to moving from manual to automated process, analogue to digital operations and exposing them to the impact FM has on the organizations’ strategic success and workplace productivity.
Yours Faithfully,
PAUL ERUBAMI MSc, FMP, SFP, CFM, CBIFM, MIoD
(CEO/Managing Director) Max-Migold Limited
TRAINING OBJECTIVES
At the end of our training program, participants will be able to;
- Have an in-depth understanding of all the key knowledge areas and competencies of professional facility management.
- Demonstrate universal knowledge of FM strategy and alignment with corporate objectives to enhance service delivery.
- Effectively take on property portfolios and manage same from scratch through the stages of systems and occupant needs assessments, design required services, operations and maintenance to obsolescence management and disposal (complete life circle of a property).
- Obtain valuable insights into the impact of technology on the management and design of effective and efficient facilities.
- Staff will be more productive with a mindset of profitability and value creation.
- Staff will be able to develop accurate facility schedules to help meet timelines, track resources, anticipate risks, reduce down-time, deliver services on-time and keep costs within budgets.
- Staff will be able to manage teams across global and organizational boundaries through team-building skills.
- Learn how to use resources efficiently, improve stakeholder communications and multitask efficiently.
- Understand the latest trends within the facility management industry to enable practical application of these trends within the organization.
- Participants will take home practical tools, transferable skills and templates for implementing activities and improvement at their facilities
- Develop and implement Health and Safety Management Systems
- Staff will be able to manage contracts and interface with service providers.
- Staff will be able to understand critical regulations and codes relating to building maintenance.
- Staff will be able to reduce downtime of power generating equipment
- Staff will be able to implement predictive maintenance of all Air Conditioning Units, which will increase their life span.
FACILITY MANAGEMENT TRAINING COURSES
- We have over 90 fully developed facility management training modules, complete with presentations slides, reading texts, case studies and reference materials, which deliver practical skills to corporate real estate, facility management and property management teams as well as individual professionals. We provide classroom, online and bespoke training modules for the following courses;
FACILITY MANAGEMENT MASTER CRAFT DIPLOMA (9-MONTHS)
This training is aimed at equipping everyone interested in Facility Management and already practising Facility Managers. - It includes three (3) months classes of three times weekly with physical attendance as well as an online zoom streaming live participation option for those outside Lagos.
- A comprehensive exam and a set of 6 real-life FM projects follows the training. Participants who don’t have work or desire to switch into FM have the option of participating in a 6-months internship where participants learn on the job and develop their projects.
The modules Contained in the Master Craft Course:
- Business Case Presentation
- Human Resources Management
- FM Contracts
- Customer Service
- Financial Management
- Quality Management
- Performance Management
- Facility Maintenance Strategies
- Maintenance Records
- Building Codes
- Asset Management
- Maintenance Planning
- Building Codes
- Space Planning and Move Management
- Facility Condition Assessment
- Air-Conditioning Maintenance
- Sustainability and Energy Management
- AC Field trip
- Plumbing Maintenance
- Gardening, Landscape
- Plumbing Field Trip
- Project Management
- Building Electricals Maintenance
- Field Trip
- Building Fabric and Structure Maintenance
- Fire System Maintenance
- FM Technology
- Health and Safety Management
- Workplace Hospitality and Occupants Services
- Starting and Growing an FM Business
- Work Place Productivity
FACILITY MANAGEMENT DIPLOMA FOR EXECUTIVES (6 WEEKENDS/ 12 DAYS)
The Facility Management Master Craft Executive Program is for busy practising/ professional FM Management Teams, Real Estates Leaders, Property Managers, Procurement and Finance Managers, HR and Workplace Leaders, Operations & Maintenance Teams.
This program is open to corporate bodies who are interested in facility management efficiency and updating the skill set of every personnel. An organization needs a minimum of 10 participants for this class to hold, and this will be at client facility or our facility.
FACILITY MANAGEMENT BUSINESS MASTER CLASS FMBMC (3-DAYS)
The Facility Management Business Master Class is a short and sharp focused program for FM Management Teams, Real Estates Leaders, Property Managers, Procurement and Finance Managers, HR and Workplace Leaders, Operations & Maintenance Teams and it is designed to deliver cutting-edge skills, tools and templates for best in class Facility Management.
Course Objectives
- Learn current best practices within Facility Management
- Learn ways to operate more efficiently, effectively, and sustainable
- Learn tangible ways in which to promote the profile/image of FM
- Participants will take home practical tools, and templates for implementing activities and improvement at their facilities.
Learning Outcomes
- Be able to develop operating and capital budgets
- Setup and manage FM financial metrics such as authorization matrix, life cycle analysis, facility condition index, utilize revenue and chargeback systems.
- Apply leadership principles such as MBWA, walking the talk, the power of influence and empowerment
- Develop design-build-operate-testing and Commissioning processes for new developments
- Develop business continuity risk assessment and action plans
Course Outline/Topics:
- Facility Management Foundations/Services
- Exemplary Customer Service
- Financial Management
- Quality Improvement
- Emergency Preparedness/Business Continuity
- Asset Management
- Sustainability
- Design, Build, & Commissioning Process
- Marketing Management
- A building site tour and Project briefing
- Human Resource Management
- FM Technology
- Leadership Communication
- Project Assignment Work and presentation
FACILITY MANAGEMENT STRATEGY FMS (2-DAYS)
The Facility Management Strategy course is for facilities, real estates and property departmental leaders, financial, procurement, general services and administrative heads who oversee budgets, strategic planning, and procurement of FM services. This course will treat various FM contracting models, value-based FM contracting processes and as well as FM organization and leadership.
Course Objectives
- Learn all about Value-based FM contracting processes and procurement of FM services.
- FM organizational leadership and strategic alignment with core business
- Learn about strategic planning, budgets and cost optimization process improvements.
Learning Outcomes
- Develop lifecycle analysis for building systems and components
- Develop and implement FM contracting strategies
- Develop Facility Master Plans and Real Estate Master Plans
- Manage FM outsourcing and supply chain management
- Implement FM Benchmarking and other Quality Management Systems
- Develop and implement Health and Safety Management System
Course Outline/Topics:
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FACILITY MANAGEMENT OPERATION FMO (3-DAYS)
The Facility Management Operation course is for building services operatives who directly interface with building users, manage service providers, custodial, and maintenance teams. The course covers critical learning requirements for Building Managers on operations and maintenance of buildings and grounds.
Course Objectives
- Add value to operations with improved skills in communication, finance, human factors, customer service, negotiation, etc.
- Firm focus on practical tips for cost-effective and impactful operations.
Learning Outcomes
- Be able to develop, audit and update assets registers and manage assets.
- Create, execute, monitor and report on annual budgets
- Be able to create and implement space management strategies
- Be prepared to manage contracts and interface with service providers
- Be ready to handle all FM occupant services including security, utilities, custodial, environmental, cleaning, workplace services, etc.
Course Outline/Topics:
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FACILITY PROJECT MANAGEMENT (2-DAYS)
Facility Project Management Course (FPM): This course is for Facility and Project Managers who are directly involved in the provision of project management services. It is designed to deliver innovative skills and tools for best in class facility project management.
Course Objectives
- Learn current best practices within Facility Management
- Add value to project with improved skills in project management, Budget, human factors, Facilities assessment, negotiation, project scope determination, etc.
- Firm focus on practical tips for cost-effective and impactful operations.
Learning Outcomes
- Develop, Plan, Manage and Oversee Projects.
- Develop a Work Method Statement
- Develop Scoping, Measuring and Verification Plans
- Manage FM Procurement
- Implement FM Benchmarking and other Quality Management Systems
- Manage handover and Closure of projects.
- Introduction to Project management and Project Management Methodology.
Define, Plan, Manage and oversee projects.
Space Planning and Move Management
Handover and Closure of Projects - Facility Condition Assessment.
Scoping, Measurement and Verification - Operational Readiness Program
- Task Specifications
- Permit to Work (PTW) System.
- Developing a Work Method Statement
- Facility Project Manager Skills & Responsibility.
- Facility Performance Evaluation
- Testing and Commissioning
- Project Execution Plan
- FM Procurement
FACILITY MAINTENANCE MANAGEMENT (2-DAYS)
The Facility Maintenance Management course is for building services operatives who are directly involved in the provision of hard FM services. It delves deeply into maintenance planning, maintenance standards, facility maintenance technology, air-conditioning, elevators and escalators, power generating systems, building wiring and electrical equipment maintenance and troubleshooting.
Course Objectives
- Delve deeply into maintenance planning and maintenance standards.
- Understand FM technology and IT services management.
- Refresh skills in managing building systems such as air-conditioning, elevators, and escalators, power-generating, electrical systems, etc.
- Understand key regulations and codes relating to building maintenance.
Learning Outcomes
- Manage the maintenance of building systems such as air-conditioning, plumbing, electrical, firefighting, generators, elevators, etc.
- Develop and monitor work management systems using work method statements, job safety analysis, permit to work orders, etc.
- Facility condition assessments for capital replacements and improvements
- Building code compliance and regulatory impact on maintenance
Course Outline/Topics: - Work Methods Statements Elevators and Escalators Maintenance
- Facility Maintenance Strategies Building Electrical System Maintenance
- The Facility Maintenance Plan Fire Fighting Equipment Maintenance
- Building Maintenance Standards Maintenance Records
- Building Fabric and Structure Maintenance Plumbing Maintenance
- Air-conditioning Maintenance Power Systems Maintenance
ELECTRICAL AND GENERATOR MAINTENANCE PRACTICAL EGM
(1 DAY)
The generator and electrical maintenance course are for building services operatives who are directly involved in the day-to-day hands-on operations and maintenance of power generating sets and plants as well as those involved in building electrical installations and wiring. The training will cover demonstrations of uses, installation techniques, troubleshooting, breakdown repairs and maintenance procedures.
Course Objectives
- Delve into building electrical and power system.
- Understand how to maintain Transformer and Generator.
- Develop Diesel Management plan.
- Understand Grounding System.
Learning Outcomes
- Manage the maintenance of Transformer, Generator, etc.
- Understand and monitor the maintenance schedule
- Reduce downtime of power generating
PLUMBING AND SEWAGE SYSTEMS MAINTENANCE PRACTICAL TRAINING PSSMP (1 DAY)
The plumbing and sewage systems maintenance course is a practical exposition into all aspects of potable water and effluent distribution piping, fixtures, and traps, as well as sanitary and storm drainage systems such as vent pipes, roof drains, leaders and downspouts in building drains and sewers. It also covers major equipment of plumbing and reticulation systems such as pumps, water, and sewage treatment plants.
Course Objectives
- Enlighten participants on fire protection and prevention system
- Understand how to maintain and handle plumbing and sewage disasters.
- Learn all about fuel and gas piping system-
Learning Outcomes
- Manage the maintenance of all plumbing works.
- Understand, maintain and monitor sanitary drainage and disposal system
- Reduce fire outbreak and improve fire protection system.
- Better water supply and distribution system.
AIR-CONDITIONING MAINTENANCE PRACTICAL TRAINING AMP (1 DAY)
The air-conditioning maintenance course is for building services operatives who are directly involved in the day-to-day hands-on operations and maintenance of heating, ventilation, refrigeration and air-conditioning equipment. The training will involve a field trip to live locations of installed equipment and sales points of equipment, components and spares for physical demonstrations of uses, installation techniques, troubleshooting, breakdown repairs and maintenance procedures.
Course Objectives
- Install best practice in Air-Conditioning maintenance
- Understand how to maintain and handle Air-Conditioning issues.
- Practical field trip experience on AC installation, servicing, purchasing spare parts, troubleshooting, etc.
Learning Outcomes
- Understand the best practice in AC management.
- Reduce downtime in AC functionality.
- Predictive maintenance of all AC
- Reduce the cost of repairs.
HEALTH SAFETY AND ENVIRONMENT HSE (1 DAY)
The health and safety environment course is for building service operatives who are directly involved in ensuring the employees are not injured or made ill while they work. We train on the relevant health and safety culture, where safe & healthy working and staff competency becomes second nature to everyone. This training is open for Facilities Managers and none facilities manager.
Course Objectives
- Add value to operations with improved safety consciousness and culture.
- Firm focus on practical tips for preventing workplace hazards.
Learning Outcomes
- Be able to develop, supervise, update and manage office equipment.
- Create, execute, monitor and report on the safety rules
- Be able to create and implement safety strategies
- Ability to procure safety kits for the right job.
- Be able to manage all FM occupant services, including security, utilities, custodial, environmental, cleaning, workplace services, etc.
WORKPLACE PRODUCTIVITY (3-DAYS)
The workplace productivity course is for professionals who want to acquire the requisite skills to navigate the modern workplace and deliver results with peak performance. Modules in the course include relevant soft skills, desktop computing skills, people management and social skills.
Course Objectives
- Re-enforce the following;
- Social and emotional intelligence in the workplace.
- Organizational leadership
- Desktop productivity skills in participants
Learning Outcomes
- Become proficient in stakeholder management through soft skills
- Effectively use all desktop systems for reports and other deliverables
- Lead teams, peers and supervisors through communication and emotional intelligence skills
- Develop problem-solving and critical thinking skills
Course Outline/Topics:
- Customer Service
- Business Ethics and Etiquette
- Effective Presentations
- Business Writing Skills
- Creative Problem Solving
- Change Management
- Employee Motivation
- Communication Strategies
- Emotional Intelligence
- Microsoft Office Word, PowerPoint and Excel
Register at www.maxmigold.com/fmmc
Call Peter on 07032416310
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